The users of Vodafone Idea (VI) in several important cities, including Delhi-NCR, and Pune, experienced an interruption of the card network in the early hours of Friday, April 18. The interruption, which began around 12:30 am
“Our network services were impacted by letters at NCR Turn The Early Hours on Friday (April 18)
“We sincerely apologize for any inconvenience that this may have caused and thank our users for their patience and understanding,” added the spokesman.
More than 1,900 reports as the network falls to ‘without a signal’
The real -time interruption monitoring platform registered an increase in user complaints, with more than 1,940 reports recorded at the height of the interruption around 1:01 am, most affected users reported not having a signal, while others experienced a total network of the network or mobile internet problems.
According to the detector data down:
– 71 percent or users did not report signal
– 21 percent experienced a total blackout
– 9 percent faced mobile internet problems
The most affected cities included New Delhi, Gurgaon, Faridabad, Noida, Ghaziabad, Mumbai and Pune.
Internet users react
As expected, users turned to the social media platform X (formally Twitter) to express their frustration.
A user asked: “Are people still using VI (Vodafone idea)? It seems that the network is completely inactive.”
Another tweeted: “What’s wrong with Vodafone’s idea? There is no network since 00:30 in New Delhi. What are we supposed to do? Paying higher charges for such poor services.”
A third comment said: “I have no high expectations for the idea of Vodafone; they should be less to provide a 2G network at the cost of 5G. It is a strange not able to make calls or use Internet services for hours.”
Some users even reported that multiple SIM cards in prepaid and postpaid services were showing ‘Solo Emergency’, without a signal after restarting their phones.
While the services have now been restored, the interruption has increased once again on the reliability of the VI network, especially at a time when customers are charged more, it says that the quality of the service is decreasing.